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How Long Should You Give Clients To Pay Invoices?

Net 30 is one of the most common invoicing payment terms used by small, medium and large businesses. While it is a standard payment practice, it isn’t the same for all size businesses, and this is especially true for freelancers and solopreneurs.

Today I’ll explain what Net 30 is, why many use it and why it’s bad for you to do the same. Lastly, we’ll go over the steps you can take to protect yourself against the worst parts of Net 30 while still enjoying its benefits.

Net 30 is one of the most common invoicing payment terms used by small, medium and large businesses. While it is a standard payment practice, it isn’t the same for all size businesses, and this is especially true for freelancers and solopreneurs.

What is Net 30?

Net 30 is a payment term used as a standard on most types of invoices. It refers to the amount of time—30 days—that the client has to submit payment for the invoice.

While Net 30 is standard, there are also other variations, such as Net 10, Net 60, Net 90, etc. It all depends on the business. In some countries, like the UK, clients are legally obliged to pay suppliers within 30 days unless the parties have agreed to other terms.

In technical terms, Net 30 is a type of short-term credit that you, the supplier or seller, extends to your client. This is because you have already delivered the goods or services, and you are giving your client extra time to pay.
In retail and restaurants, for example, there is no short-term credit: when you buy a pair of shoes, you have to pay for it immediately.

Therefore, seeing as you are giving your client 30 days to submit payment for something already provided, you are extending credit to that client.

Why Use Net 30?

Net 30—as short-term credit extension—acts as an incentive for the client to use your services or purchase your goods in the first place.

Naturally, people are more willing to buy things if the payment is delayed. This may be one of the reasons that credit cards are used by 20% of Americans for almost everything.

In addition to that, the other incentive is that Net 30 is an interest-free credit extension, whereas credit cards and other financing usually contain charges.

For larger businesses, Net 30 (and longer payment terms) allows them to keep their cash for longer, which is great for their accounting. This allows them to delay cash outflows, thereby improving their cash flow in general. With better cash flow, they are in better positions to meet their other financial obligations.

Why Net 30 Is Bad for Your Freelance Business

While that is all great for larger businesses, the reality is that not all businesses are the same. There are a few important reasons that Net 30 is not as effective for freelancers.

In fact, it can be quite detrimental.

Primarily, medium- and larger-sized businesses have multiple revenue streams. They have many clients on rotating payment cycles, meaning they have enough cash flowing in to meet their financial obligations on a regular basis.

Freelancers often don’t have that luxury. Many have one or very few clients that make up their main revenue streams. If those clients don’t pay (or they don’t pay on time), these businesses don’t have any other revenue options.

Secondly, different clients have different opinions on when the 30 in Net 30 actually begins. Some believe that it begins from the date the invoice is issued—which is right.

Others might think that it is when the invoice is actually received. You may believe that it begins when the goods or services were delivered.

However, there is an even worse option: the 30 days begins when your client’s gets payment from his or her client. This means that you won’t get paid until your client’s invoice is paid, which may be an extra 30 days.

That’s 60 days for you to get your money, which for most freelancers is a long time to wait.

If this is your main client, you will have no choice but to continually extend credit and wait for payment. Either that or you cut your losses or go to small claims court—neither of which is a great option.

How to Protect Yourself

Net 30 doesn’t have to be all bad. There’s a way to use the good parts of it (incentive for the client to purchase) without exposing yourself to the many disadvantages.

1. Agree on the timing

First of all, you should agree with your client about exactly when the 30 days begins.

Having this as an agreement with your client—or even as a general payment policy for all clients—will ensure that you are on the same page. It will act as a reference document that you can look at when there are problems or challenges.

2. Use Net 15

One of the surest ways to protect yourself against overdue payments is simply to use shortened terms. Instead of Net 30, you can use Net 21 or Net 15.

While this means you should get your money faster, there’s also the tradeoff that you are giving less room for your clients to pay.

3. Include late fees

It is highly recommended that you include charges for late payment of your invoice. While the Net days are interest-free, it shouldn’t mean that everything is interest-free.

You should apply a percentage fee for late payments on a weekly or monthly basis. That means that for every week that the payment is overdue, 5% of the invoice amount is added on top of the original invoice.

This is a strong incentive for your clients to pay faster.

4. Don’t offer Net 30 to new clients

Lastly, one important thing to do is to hold off on your Net 30 offer until you can trust your clients. Once the client has provided you regular, on-time payments for your goods or services, then you can offer Net 30 payment terms.

For example, if you have a new client, you can use Net 15 (or even Net 10) payment terms. Inform your client that after 3 successful and timely invoice payments, you’ll extend Net 30.

That will be as a reward for your client, and it will show you that your client is a dependable payer.

These four steps will help protect you against the standard Net 30 payment terms. With a better agreement between you and your client, you can have much better relationships and cash flow.

And both of these will be crucial to helping you grow your freelance career.

Bernard Meyer Bernard Meyer is the Head of Marketing at InvoiceBerry, the online invoicing software committed to helping small business owners send out invoices quickly and professionally. You can also find him on Twitter and LinkedIn.

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{ 9 comments… add one }
  • This is an interesting concept to add on to your business strategy. Thank you for sharing the pros and cons of the Net 30!

  • Julienne

    That’s an interesting thought about incentivizing Net 30. I have Net 15 on all invoices, with an average days to payment of 9 days.

  • Zaire

    Great article! I’m sort of new to freelancing, so this helped give me a clearer picture of payment terminology that I’ve seen floating around on the web but never really understood.

  • Since I’ve started using Wave and 17hats which both offer credit card payments, 80% of my clients pay upon receipt. The downside is the 2.9% transaction fee. Guess it’s a balancing act.

  • Bernard, well said on questioning the net 30 practice.

    I have started asking for a 50% upfront fee to start projects. It was accepted by one client and I’ve suggested it to another client. In the long term, I aim to move to 100% upfront fees.

    • Jake

      If a plumber or electrician came to your home to do repairs and required 100% upfront, would you feel comfortable doing that? I certainly wouldn’t. However, 50% is fair for both, though it demarcates only two check points; start and finish. You could end up not getting paid for 50% of a project.

      I have decided to just break projects into sections, and get paid as each is accomplished. It gets you paid for the work done, keeps the client committed to the project, and also gives you a chance to regularly touch-base with the client helping avoid scope creep or misunderstood expectations. Facilitating communication is the key to smooth project delivery.

  • You got me when you said that Net 30 can allow the clients to be able to submit payment for the invoice. My husband and I want to actually own a business that can help the people in our community. Maybe we can sell food products that are healthy and can benefit sick people. Since we want to be paid right away, we’ll be sure to find an organizer that can help us to be paid 100% quickly.

  • richard thomas

    I dont allow any time at all to pay an invoice. when the work is done you pay for it. People still dont pay though. I’ll send an invoice that clearly states it is due immediately then have to hound the person to actually pay it. With other businesses I am more flexible and will allow a week or two , that’s a different story but private one time customers? no, they need to pay right away . unfortunately a lot of them see an invoice and automatically think its the same as a power bill and can sit on there desk for a few weeks. I find it to be extremely disrespectful to do that to a small company and can not understand the thinking behind that, when someone has provided a service and you are happy with it why would you not pay them?sometimes I have thousands and thousands of dollars floating around in out of pocket expense and accounts receivable but have barely enough to cover my own expenses. People should just pay for things immediately, there is no excuse not to.

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